VP Shopping Centre Management, Unibail-Rodamco-Westfield

Emma Hindes has managed shopping centres for over 19 years and is currently VP – Shopping Center Management for Unibail-Rodamco-Westfield. Prior to URW, working in retail management gave Emma an insight into the importance of delivering a high-quality product and service proposition. Combined with her experience of working with URW where she has managed a diverse portfolio of assets including Westfield London, World Trade Center and Garden State Plaza, Emma believes that the delivery of a great guest experience, offering a range of highly desirable services, and intelligently targeted marketing to customers is fundamental to delivering high-performing centres and loyalty.